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    FREE 1-2 DAY RECORDED DELIVERY. Today's Orders Dispatch In

    Terms & Conditions

    Anchor And Crew Terms And Conditions

    We're Always Transparent, But Here's Some More Important Info

    In these Terms & Conditions "We" and "us" means ANCHOR & CREW, which is a trading name of Anchor And Crew Ltd. "You" means the person placing an order. "The contract is agreed" by completing and submitting an electronic order form, where you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. An acceptance email from us confirms that the contract is formed. "Working days" means all days other than Saturdays, Sundays and English statutory and public holidays. By using the website to buy goods online, you confirm that you are at least 18 years old, or, if you are under 18, that you are accessing the website with the consent of your parent or guardian. By continuing to use this website, you are indicating that you accept these Terms & Conditions of use. 

    Ordering From The Official ANCHOR & CREW Website

    By completing and submitting an order via the internet, you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Please note orders will be dispatched only once we have authorisation from your payment card issuer. We will not be liable if there is a delay, and we will not accept your order if payment is not authorised. Certain steps are followed for a contract to be formed, as described below, after you have placed your order.

    1. We will send you an email to acknowledge your order. It will confirm which goods you have ordered. This email is not an order acceptance from us. If you choose to checkout via one of our alternative payment options of PayPal, Apple Pay or Amazon Pay, you may also receive a second confirmation email (please check your junk email folder).

    2. When we dispatch your item(s) from our stores, we will send you a confirmation email. This means we formally accept the order, and are obliged to fulfil the order.

    We do not have to accept your purchase(s), if for example: we do not have the goods in stock; your payment is not authorised; or there is an error on our website regarding the price or other details of the goods.

    Website Content

    We own the copyright to all the contents of this website, including images. All trademarks and other intellectual property are owned or licensed by us (unless otherwise specified) or are the property of third parties offering goods for sale through this website. You may not copy, reproduce, distribute, republish, download, display, post or transmit any part of the website without written consent from us (except as stated below). You may print or download any page(s) for your own personal and non-commercial use only. If you have any doubts about what you can do, please go to our contact us page to apply for permission to reproduce the website. While our website is as accurate as possible, we cannot accept responsibility for any inaccuracies or errors beyond our reasonable control. We cannot guarantee that colours in our images will be rendered correctly on different computer monitors. The product dimensions supplied are intended to give an approximate indication of the size of individual products.

    Privacy Policy

    External Issues & Third Party Links

    You shall not use the website in any way that will damage it or interrupt its provision. You shall not use the website to transmit or post any computer viruses. We cannot guarantee that the website is free from computer viruses, and you should take your own precautions in this respect. We will try to make sure that the website is always available. However, this is not always possible, and we are not liable if the website is unavailable. If you use our website to deal with a third party, it is up to you to read and abide by the Terms & Conditions of such third parties. The website may contain links to other websites; these external websites are not under our control. We cannot be held responsible for such websites and cannot make any guarantees about them. We provide these links because we think they might interest you, but we do not monitor or endorse these other websites.

    Special Offers

    Free gift offers are only valid while stocks last. If you return an item during our 28 day cooling off period within which you received with a free gift, you must return both the item you paid for and the free gift. Your legal rights remain unaffected. Unwanted free gifts are not eligible for exchange or refund. Your legal rights remain unaffected. Where an offer mentions that an item is reduced in price, eg: half-price, the discount will be calculated at Checkout before any postage or packaging charges are applied.


    We take no responsibility for any loss or damage suffered as a result of our webstore service, or goods supplied using it, except as required by law, even if we could have foreseen the loss, or the possibility of it was brought to our attention. We are liable for:

    - Loss, damage, death or personal injury resulting from our negligence
    - Fraudulent misrepresentations 
    - The quality of our goods

    Changes To These Terms & Conditions

    We reserve the right to change these Terms & Conditions of use from time to time. If this happens, we will notify you by posting the new Terms & Conditions for buying goods online on the website. If you do not wish to be governed by the revised Terms & Conditions for buying goods online, please stop using the website and do not place any further orders.

    English Law & Trading Name

    These Terms & Conditions for buying goods online are governed by the law of England and you and we agree to use the English courts if there is any dispute between us. If any part of these Terms & Conditions for buying goods online is found to be invalid by law, the rest of them remain valid and enforceable.

    ANCHOR & CREW is registered in England under Company number: 10063996 with VAT Registration no. 237 3479 87. Address: ANCHOR & CREW, Banks Mill, 71 Bridge Street, Derby. DE1 3LB (Great Britain)